Free WiFi for customers is a simple way to improve customer satisfaction.
Many customers rely on the internet for various reasons, such as checking email or social media, while they wait for their order or during their visit. By providing free WiFi, you are allowing them to stay connected and engaged with the world around them, which can greatly improve their overall experience.
According to a study by Google, 61% of customers feel more positive about a business if they have free WiFi available.
Free WiFi can also increase sales for your business.
Customers who have access to the internet are more likely to spend more time browsing your website or social media pages, which can lead to more purchases. They may also be more likely to share their experiences on social media, which can attract more customers to your business.
A study by Cisco found that businesses that offer free WiFi see a 30% increase in sales.
Free WiFi can also be a cost-effective way to promote your business.
By offering free WiFi, you can display your business's name or logo on the login page, which can serve as a constant reminder to customers about your business. This can be a great way to increase brand awareness and attract new customers.
A study by GoZone WiFi found that businesses that offer free WiFi see a 20% increase in brand awareness.
Offering free WiFi for customers is a simple and cost-effective way to improve customer satisfaction and increase sales for your business.
So, as a business owner, it's worth considering offering free WiFi to your customers. Not only will it improve their experience but it will also benefit your business in the long run.